Privacy Policy

Nashriders.com Privacy Policy

Last Updated: May 27, 2025

Introduction

Welcome to Nashriders.com (hereinafter, “Nashriders,” “the Website,” “we,” “us,” or “our”). At Nashriders, we are deeply committed to protecting your privacy and the security of your personal information. This Privacy Policy aims to inform you clearly and comprehensively about how we collect, use, store, protect, share, and otherwise process the personal information (as defined below) that you provide to us or that we collect when you visit, access, or use our Website and associated services (collectively, the “Services”).

By accessing or using our Services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please do not use our Services.

Definition of Personal Information

For the purposes of this policy, “Personal Information” refers to any information that, alone or in combination with other information, can be used to identify a natural person, such as name, email address, phone number, IP address, location data, online identifiers, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that person.

1. Information We Collect

We collect various types of information in connection with the Services, including:

1.1. Information You Provide Directly to Us:

• Account Registration Information: When you create an account on Nashriders, we will ask for information such as your full name, username, password, email address, and optionally, phone number, date of birth, and motorcycling-related preferences.
• Profile Information: You may choose to provide additional information in your user profile, such as a profile picture, a short biography, type of motorcycle, general location (city/country), and interests.
• Purchase and Transaction Information: If you make purchases in our online store or register for paid events, we will collect information necessary to process your order, such as your billing and shipping address, order details, and, although we do not directly store your full credit/debit card details, we may collect transaction information. Payments are processed by secure third-party payment gateways.
• Communications: If you contact us by email, through contact forms, or by other means, we may keep a record of your correspondence, including your email address and the content of your messages.
• User-Generated Content (UGC): Information you voluntarily post in public or community areas of the Website, such as comments on articles, forum posts, reviews of routes or products, uploads of photos or videos of your routes or events. Please note that this information may be viewed, collected, and used by others.
• Newsletter and Marketing Subscriptions: If you subscribe to our newsletters or mailing lists to receive updates, promotions, or news, we will collect your email address and, possibly, your topic preferences.
• Surveys and Contests: Occasionally, we may offer you the opportunity to participate in surveys or contests. If you participate, we will ask you for certain personal information, which will be used for the purposes specified at the time of collection.

1.2. Information Collected Automatically (Usage and Technical Data):

• Server Log Data: When you access our Website, our servers automatically record information that your browser sends. This data may include your Internet Protocol (IP) address, browser type and version, Internet Service Provider (ISP), operating system, timestamp (date and time of access), referring/exit pages, and clickstream data (the pages you visit on our site and the order in which you do so).
• Device Information: We may collect information about the device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, mobile network information, and, potentially, system crash information.
• Location Data (Geolocation): With your consent (e.g., through your browser or mobile device settings), we may collect information about your precise or approximate geographic location, derived from your IP address or from GPS, Wi-Fi, or cell tower triangulation data. This may be used to offer you locally relevant content (nearby routes, events in your area). You can revoke this consent at any time.
• Cookies and Similar Technologies: We use cookies (small text files stored on your device), web beacons, tracking pixels, scripts, and other similar technologies to collect information about your browsing activity, remember your preferences, analyze site performance, personalize your experience, and, potentially, for advertising purposes. See our “Cookies and Similar Technologies” section for more details.

1.3. Information from Third Parties:

• Service Providers: We may receive information about you from third-party service providers who help us operate our Website (e.g., data analytics, payment processing).
• Social Media Networks: If you choose to log in to our Services through a social media platform (e.g., Facebook, Google), or if you interact with our content on such platforms, we may receive certain information from your social media profile, in accordance with your privacy settings on that platform and that platform’s privacy policy. This could include your name, profile picture, email address, friend list, etc.
• Public Sources: In some cases, we might obtain information from publicly available sources.

2. How We Use Your Information (Purposes and Legal Bases for Processing)

We use the personal information we collect for a variety of purposes, based on different legal grounds depending on the context:

• To Provide and Manage Our Services (Legal Basis: Performance of a Contract, Legitimate Interest):
  • Create, maintain, and manage your user account.
  • Process your orders, payments, and deliveries of products or services.
  • Authenticate your identity and allow you access to restricted areas of the site.
  • Enable you to participate in the interactive features of our Website (forums, comments, content uploads).
  • Organize and manage your participation in routes, events, or activities.
• To Communicate With You (Legal Basis: Performance of a Contract, Legitimate Interest, Consent):
  • Respond to your inquiries, support requests, and feedback.
  • Send you important administrative and service notifications (e.g., changes to our terms, policies, order confirmations, security alerts).
  • With your prior consent (opt-in), send you newsletters, marketing emails, promotions, and special offers about Nashriders’ or our partners’ products, services, routes, or events that we believe may be of interest to you. You will always have the option to unsubscribe (opt-out).
• To Improve and Personalize Our Services (Legal Basis: Legitimate Interest, Consent):
  • Analyze how users use our Services to understand trends, improve the functionality, design, and content of the Website.
  • Personalize your experience on the Website by displaying content, route recommendations, or products tailored to your interests and preferences.
  • Conduct research and analysis to develop new products, services, and features.
  • Remember your preferences (e.g., language, display settings).
• For Security and Legal Compliance Purposes (Legal Basis: Legitimate Interest, Legal Obligation):
  • Protect the security and integrity of our Website, our users, and our data.
  • Prevent, detect, and investigate fraud, unauthorized activities, violations of our terms and conditions, and other misconduct.
  • Comply with our legal obligations, regulatory requirements, judicial proceedings, or enforceable governmental requests.
  • Resolve disputes and enforce our agreements.
• For Marketing and Advertising Purposes (Legal Basis: Consent, Legitimate Interest):
  • With your consent, show you personalized advertising based on your interests and browsing activity.
  • Measure the effectiveness of our marketing campaigns.

3. How We Share Your Information

We do not sell, rent, or lease your Personal Information to third parties for their own marketing purposes without your explicit consent. We may share your information in the following limited circumstances:

• Trusted Service Providers: We share information with external companies and individuals who provide services to us on our behalf. These may include:
  • Payment processors (for secure transactions).
  • Web hosting and infrastructure maintenance providers.
  • Data analytics and performance tracking services.
  • Email and marketing service providers.
  • Customer support services.
  • Security and fraud prevention providers.
  These third parties only have access to the Personal Information necessary to perform their specific functions and are contractually obligated to protect it and use it solely for the purposes for which it was disclosed to them, in accordance with this Privacy Policy.
• Nashriders Community: Certain information from your profile (such as your username and any User-Generated Content you post) will be visible to other users of the Website in community areas such as forums, comments, public route profiles, etc. Be mindful of the information you share in these areas.
• Business Partners and Event Sponsors: If you register for an event co-organized or sponsored by a third party, we may share your information with that third party with your consent, for event-related purposes. You will be informed at the time of collection.
• Legal Requirements and Protection of Rights: We may disclose your Personal Information if we believe in good faith that such disclosure is necessary to:
  • Comply with an applicable law, regulation, legal process (such as a subpoena or court order), or enforceable governmental request.
  • Enforce our Terms of Service or other agreements, including investigation of potential violations.
  • Detect, prevent, or otherwise address fraud, security, or technical issues.
  • Protect the rights, property, or safety of Nashriders, our users, or the public, as required or permitted by law.
• Business Transfers: In the event that Nashriders is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or a portion of its assets, your Personal Information may be transferred to the successor or acquiring entity as part of such transaction. We will notify you via email and/or a prominent notice on our Website of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your information.
• Aggregated or Anonymized Data: We may share aggregated, anonymized, or de-identified information (that does not personally identify you) with third parties for research, analysis, demographic profiling, or other business purposes.
• With Your Explicit Consent: We may share your Personal Information with third parties for other purposes not described in this policy if we obtain your prior explicit consent to do so.

4. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our Website.

What are Cookies? Cookies are small text files that websites you visit place on your computer or mobile device. They are widely used to make websites work, or work more efficiently, as well as to provide information to the site owners.

Types of Cookies We Use:

• Strictly Necessary Cookies: Essential for you to browse the Website and use its features, such as accessing secure areas. Without these cookies, services you have asked for (like shopping carts or e-billing) cannot be provided.
• Performance/Analytics Cookies: Collect information about how visitors use our Website, for example, which pages visitors go to most often, and if they get error messages. These cookies do not collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the Website works (e.g., Google Analytics).
• Functionality Cookies: Allow the Website to remember choices you make (such as your username, language, or the region you are in) and provide enhanced, more personal features.
• Advertising/Targeting Cookies: Used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of advertising campaigns. They are usually placed by advertising networks with the website operator’s permission.

Managing Cookies: Most web browsers allow you to control cookies through the browser settings. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. You can also set your browser to reject all cookies or only third-party cookies. Please note that if you block or delete cookies, some parts of our Website may not function properly. For more information about cookies and how to manage them, visit www.allaboutcookies.org or www.youronlinechoices.eu.

5. International Data Transfers

Your Personal Information may be transferred to, stored, and processed in countries other than your country of residence, including THE UNITED STATES, where our servers or our service providers’ servers may be located. Data protection laws in these countries may differ from those in your country.

When we transfer your Personal Information to other countries, we will take appropriate measures to ensure that your information is protected in accordance with this Privacy Policy and applicable data protection laws. This may include using Standard Contractual Clauses approved by the European Commission or other legally recognized transfer mechanisms.

6. Data Security

We take the security of your Personal Information very seriously. We implement and maintain reasonable and appropriate technical, administrative, and physical security measures designed to protect the Personal Information we process against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include:

• Encryption of data in transit (using SSL/TLS).
• Strict access controls to limit who can access Personal Information.
• Regular review of our information collection, storage, and processing practices, including physical security measures.
• Staff training on the importance of data privacy and security.
• Information security policies.

However, it is important to remember that no method of transmission over the Internet or method of electronic storage is 100% secure. Although we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your password and account information.

7. Your Data Protection Rights

Depending on your location and applicable data protection legislation, you may have certain rights regarding your Personal Information. These rights may include:

• Right of Access: Request confirmation of whether we are processing your Personal Information and, if so, access to that information and certain details about how we process it.
• Right to Rectification: Request the correction of any inaccurate or incomplete Personal Information we hold about you.
• Right to Erasure (Right to be Forgotten): Request the deletion of your Personal Information in certain circumstances (e.g., if it is no longer necessary for the purposes for which it was collected).
• Right to Restriction of Processing: Request that we restrict the processing of your Personal Information in certain circumstances (e.g., while we verify the accuracy of your information).
• Right to Data Portability: Request to receive your Personal Information in a structured, commonly used, and machine-readable format, and have the right to transmit that data to another controller without hindrance from us, in certain circumstances.
• Right to Object: Object to the processing of your Personal Information in certain circumstances, especially where processing is based on our legitimate interests or for direct marketing purposes.
• Right to Withdraw Consent: If the processing of your Personal Information is based on your consent, you have the right to withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.
• Right Not to Be Subject to Automated Individual Decision-Making: The right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you, subject to certain exceptions.
• Right to Lodge a Complaint: You have the right to lodge a complaint with a competent data protection supervisory authority if you believe that our processing of your Personal Information infringes applicable data protection laws.

To exercise any of these rights, please contact us using the details provided in the “Contact Us” section. We may need to request specific information from you to help us confirm your identity and ensure your right to access your Personal Information (or to exercise any of your other rights). This is a security measure to ensure that Personal Information is not disclosed to any person who has no right to receive it.

8. Data Retention

We will retain your Personal Information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements, to resolve disputes, and to enforce our agreements.

To determine the appropriate retention period for Personal Information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your Personal Information and whether we can achieve those purposes through other means, and the applicable legal requirements.

When your Personal Information is no longer necessary for these purposes, we will securely delete or anonymize it. If this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

9. Children’s Privacy

Our Services are not directed to or intended for use by individuals under the age of 18 (or the equivalent minimum age in the relevant jurisdiction, e.g., 18 if the content or services are inherently for adults). We do not knowingly collect Personal Information from children under this age. If you are a parent or guardian and believe that your child has provided us with Personal Information without your consent, please contact us. If we become aware that we have collected Personal Information from a child without verification of parental consent, we will take steps to delete that information from our servers as soon as possible.

10. Links to Third-Party Websites and Services

Our Website may contain links to other websites, applications, and services operated by third parties that are not under our control. This Privacy Policy does not apply to the privacy practices of such third parties. We strongly encourage you to review the privacy policies of any third-party websites or services you visit to understand their information collection, use, and disclosure practices. We are not responsible for the content or privacy practices of third-party sites or services.

11. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time to reflect changes in our practices, technologies, legal requirements, and other factors. We will post any changes on this page and update the “Last Updated” date at the top of this Policy. If we make material changes, we will notify you by a prominent notice on our Website or, if we have your email address, by sending you an email notification before the change becomes effective. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our Services after the changes are posted will constitute your acceptance of such changes.

12. Contact Us

If you have any questions, comments, concerns, or complaints about this Privacy Policy, our data processing practices, or if you wish to exercise your data protection rights, please contact us through one of a los siguientes medios:

Via our website contact form: https://www.nashriders.com/contact/

We will do our best to respond to your inquiries in a timely and satisfactory manner.